At Snag Spotters, we take your privacy seriously. This policy outlines how we collect, use, and protect any personal information you provide to us through our website or during our services.
1. Who We Are
Snag Spotters is a snagging inspection company operating in Leinster, Ireland. Our website address is: [www.snagspotters.ie] (update if different).
2. What Information We Collect
We may collect the following information:
- Name and contact details (phone number, email, address)
- Property location for inspection
- Any information you provide when filling out forms on our site
- Payment and invoicing details
3. How We Use Your Information
We use your information to:
- Schedule and carry out inspections
- Send your snagging report
- Contact you regarding your booking or follow-up queries
- Comply with legal obligations
- Improve our customer service
4. How We Protect Your Information
We use secure systems to store your data and limit access to authorised personnel only. Your information is never sold or shared with third parties for marketing purposes.
5. Sharing Your Data
We may share your report with your builder or solicitor at your request. We do not pass your details to third-party companies without your consent.
6. Cookies
Our website may use cookies to enhance user experience. You can control cookie settings through your browser.
7. Your Rights
You have the right to:
- Access the personal data we hold about you
- Request correction or deletion of your data
- Withdraw consent to processing
- Lodge a complaint with the Data Protection Commission
8. How to Contact Us
If you have any questions about your personal data or this privacy policy, please contact us at:
Email: info@snagspotters.ie
Phone: 0871673920
Address: Leinster